Cancellation insurance

This guide explains how the cancellation insurance works that is available to customers of your ticketing service.

Via its partner, Allianz Suisse, Infomaniak offers customers who purchase their tickets via the online ticketing service a cancellation insurance which, under certain conditions, allows them to be reimbursed for the purchase of their tickets.

Customers wishing to be reimbursed must contact Allianz Suisse directly with the ticket number

Allianz
044 283 32 22
info.ch@allianz.com

Find out more

• Start-up guide: ticketing service
  
• Exchange a ticket via the counter
• Enable exchange mode for your customers
• Reimburse customers who cancel
• Ticket cancellation