Creating an event

This guide explains how to create a new event (within the Infomaniak ticketing system).

Create an event

To do this:

1. Click here to access your product management on Infomaniak Manager (need help?).
2. Click directly on the name assigned to the ticketing system concerned by the event.
3. Click on Programming in the left sidebar menu.
4. Click on Events in the left sidebar menu.
5. Click on the Add an event button.

Configure the event

Define event information

• Event name that will be displayed on the ticketing system and tickets.
• Event category that will help identify the event and associate it with other events of the same type on the Infomaniak events portal.
• Keywords to find the event on the Infomaniak events portal.
  
  
   
• Event poster and other images associated with your event.
  
  
• Event description as it will be visible on the online ticketing system during purchase by visitors.
• Define a specific ticket template to use for this event.
• Define whether the event is private or not. Leave this option disabled if you want your event to be visible on the Infomaniak.events portal.
  

Define the event location

In a venue with free seating

• Seats are not assigned when purchasing tickets.
• It is possible to define a new venue or use an existing one.
• For an event taking place at a physical address, the address will be automatically detected and the map will be generated on the event page. You can move the red pointer directly on the map to correct the address

In a venue with numbered seats

• Allows you to define a seating plan linked to the event.
• It will be possible to assign seats on the seating plan when purchasing a ticket or pass.
• To create or assign a room to the ticketing system, you will need to contact Infomaniak support.

No venue or virtual

• For any event that does not take place in a physical location (online).
• Allows you to not assign a venue or address.

The Stream event online option allows you to use Infomaniak's Streaming tool to broadcast your events live.

Add dates to the event

• Choose the date and time of the event.
• It is possible to add an end date, e.g., if the event takes place over several days.
• The opening time and duration of doors opening allows you to manage visitor arrival times.
• It is also possible to change the text of the doors opening times to have text that suits your event.
• It is possible to create an event with multiple dates for the event.
• The online programming/event publication option allows you to define how many days in advance the event becomes accessible online for customers:
  
• The last option allows you to set the closing times for online and on-site sales. By default, they will be set to the start of the event for online sales, and 1 day after the event for resellers and the organizer:
  

Manage rates

This page allows you to define zones (standing area, bleachers, VIP, etc.), quotas, and rates for ticket sales. Check out this other guide about rates by zones.

Page preview and publication

Once your event configuration is complete, you can preview the sales page for this event, and you can choose to make the event available immediately or keep it hidden from sale for now.

The event is now ready for sale. You can modify it at any time and track sales.