1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Creating an event
This guide explains how to create an event on your Infomaniak ticketing tool.
Create an Event
- Log in to your Infomaniak space
- Go to the
Ticketing section
- From the left menu, under Programming, click on Events
- Click on add an event
Set Up the Event
Define Event Information
- Event name that will be displayed on the ticketing platform and on the tickets
- Event category to identify the event and associate it with other events of the same type on the Infomaniak events portal
- Keywords to find the event on the Infomaniak events portal
- Event poster and other images associated with your event
- Description of the event as it will appear on the online ticketing platform during the purchase by visitors.
- Set a specific ticket template to use for this event
- Define if the event is private or not. Leave this option disabled if you want your event to be visible on the Infomaniak portal
Set the Event Venue
In a venue with free seating
- Seats are not assigned when purchasing a ticket.
- It is possible to define a new venue or an existing venue.
- For an event taking place at a physical address, the address indicated will then be automatically detected, and the map will be generated on the event page. It is possible to move the red pointer directly on the map to correct the address
In a venue with numbered seats
- Allows you to define a seating plan linked to the event.
- It will thus be possible to assign seats on the seating plan when purchasing a ticket or a pass
- To create or assign a venue to the ticketing, you will need to contact our support service
No venue or virtual
- For any event that does not take place at a physical location (online)
- Allows not to assign a venue or address
The option Stream the event online allows you to use Infomaniak Streaming tool to broadcast your events live.
Add Dates to the Event
- Choose the date and time of the event
- It is possible to add an end date, for example if the event takes place over several days
- The opening time as well as the duration of opening the doors allows you to manage the arrival time of visitors
- It is also possible to change the text of the door opening hours to have text that suits your event.
- It is possible to create an event with multiple dates for the event
- The option of online scheduling/event publication allows you to define how many days in advance the event becomes available online for customers
- The last option allows you to set online and on-site sales closures. They will, by default, be set at the start of the event for online sales, and 1 day after the event for resellers and the organizer
Manage Rates
This page allows you to define zones (standing area, grandstand, VIP, etc.), quotas, as well as rates for ticket sales. The following guides go into more detail on managing the various points
- Manage rates by zones
- Manage advanced parameters
- Add a group rate
Preview of the Page and Publication
With your event configuration complete, you can preview the sales page for this event, and you can choose to make the event available immediately or to keep it hidden from sale for now.
The event is now ready for sale. You can modify it at any time and track sales from the event page