The "Tickets purchased, free tickets” promotions

This guide explains how to activate and implement promotions for visitors in order to thank them and create customer loyalty. This option makes it possible to offer a function that operates like a loyalty card, for example "order 4 tickets and the 4th is free".

The x=y promotion allows you to apply an automatic promotion to the shop/counter basket according to a set number of tickets without the need for a promotional code.

Example of use

This offer is activated for the following condition: for 3 tickets purchased, one of the tickets benefits from a 50% reduction

• If the customer buys three tickets at the same time, they benefit from the promotion directly on the tickets in their basket.
• If the customer first buys one ticket then places a second order for two tickets, the offer will be activated for the second order. The total number of tickets purchased will be stored in the memory

Activate this option in your ticketing service

1. Log in to your Infomaniak space (manager.infomaniak.com)
2. Go to the Ticketing service and select the ticketing service concerned
3. Go to Promotional offers
   
4. Click on the blue Add button

Configure the offer

Promotional offer

1. In Reduction, select the Tickets purchased, free tickets type
2. Indicate the number of tickets that activates the offer, followed by the number of tickets that can benefit from the offer. Finally, indicate the type of promotion applied to these tickets, as a percentage or fixed price.
Once an order has been placed, it is no longer possible to change the type of reduction, the number of tickets to be bought, the number benefiting from the reduction or the value of the reduction.


3. Indicate the value of the reduction. If the value of the reduction is greater than the price of the ticket, the ticket will be free.
   
   
4. Indicate the application strategy. This enables you to define the priority of the tickets benefiting from the offer: most expensive or least expensive first.
5. Indicate the validity dates
The validity start date is mandatory for the promotion to work. Tickets purchased before the set date will not be included in this promotion

Prices

This stage enables you to set the events, zones and prices to which this promotion will apply

Target

This stage enables you to set the following conditions for which this promotion will apply

• Limit to certain customers
• Limit to certain counter profiles

Find out more

• Start-up guide: ticketing service
• Ticketing service: use a promotional code