Ticketing service: print badges via a tablet

This guide explains how to print badges via the Infomaniak tablet ticket office.

The equipment is already configured to connect to the network and to the tablet automatically. This will automatically be detected when a badge is ready to be printed.

Connect the printer to the network

1. Switch the printer on
2. Connect the printer to your Internet network using the RJ45 Ethernet cable
3. Connect the wifi terminal to your network

Print badges via the tablet

1. Switch the printer on.
2. Log in to the ticketing service account via the tablet using the Infomaniak account username and password.
3. The tablet will connect to the ticket office interface automatically
4. Create an order on the tablet or search for an existing order
5. Click on the printer icon
   
   

If the printer does not appear in the list on the right

• Try to refresh the list by clicking on the turning arrows
• Check that the printer is connected on your network with the ethernet cable
• Check that the Wifi terminal is connected and is switched on
• Check that the printer and the tablet are connected to the Infomaniak network
• To check that the printer is correctly connected to the network, click on the button on the left of the printer screen and check that it has an assigned IP address
• If not, restart the printer
Caution: If two Wifi terminals are connected in close proximity, they may cause an interference. Please make sure that only one terminal is connected when using the printer

Learn more

• Start-up guide: ticketing service
• Configuration of the badge printer
• Print badges via a computer