Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Scan Tickets Using Pro Scanners
This guide explains how to use scanners for ticket control for your event on the Infomaniak ticketing service.
Prerequisites
- Plug in the base power supply and place the scanners to charge.
Check the Wi-Fi connection
If no connection is detected, check the connection in the device's Settings menu.
Video Guide
Scan Tickets
- Log in to the app using one of the following methods:
- With the email address and password of the Infomaniak account that has access to the ticketing system.
- With the organizer code available in the Ticket Control / Control Tools menu.
- With a code generated in the Settings and Profile Management menu.
- Select the dates at the top if needed to display the correct events.
- Select one or more events to scan (long press on each for multi-selection).
- The various scanner options are located in the menu at the top left.
Learn More
Link to this FAQ: