Ticketing: instructions on how to use the on-site sales package

This guide explains how to set up and use your sales package with the Zebra printer for tickets in show and cinema format (as part of the ticketing system Infomaniak).

Installation and installation of your sales package

Connection of machines

1. Connecting Samsung TabS Tablet Power
2. Connect Zebra Printer Power Supply
3. Connect the terminal Wifi or 4G and ensure connection with other machines.

Video Guide

Installation of the printer

1. Open the printer using the opening buttons located on the sides
   
   
    
2. Insert the tickets into the slot at the back of the printer. For the purpose of the ticket, please take into account the Infomaniak logos: The first spell to the left, and the second to the right. The ticket must be at the place when the ticket exits from right to left.
   
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3. Close and turn on the printer
   
   
    
4. Press the "Pause" button. There will be two bright green lights on.

Printing tickets with the printer

Checking the format

Printers are already set up for the ticket format ordered. If necessary, it is possible to check the configuration by opening the menu at the top left and on the Options Option Tickets in cinema format must only be activated if the banknotes will use this format (see below in the calibration when changing format)

Printing a ticket

To launch the impressions, you need to log in to the ticketing account from the tablet using the Infomaniak account ID and password. The tablet will automatically connect to the window interface.

1. Perform a "test" command or use a command in the "Order" menu. The printer must display (ZEBRAXX) on the right side of the tablet
    
2. Press the printer icon to start printing
   
   

Set the right ticket on the printer

Since July 2024, we provide Infomaniak tickets with new separators in the form of a notch. If you have any old ticket types left, please view the video below to set your tickets correctly

Read more

• Start Guide : Ticket
• Installation and use of the pass printer