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Manage the Renewal Warranty option to secure service renewal
This guide explains how to activate or deactivate the Renewal Warranty option for Infomaniak products.
Preamble
- Renewal Warranty is an **additional** security measure to ensure the continuity of your products in case you were unable to renew them on time or if an automatic renewal did not work; it ensures you avoid any service interruption.
- Infomaniak will renew the products for you and issue an invoice that you will find in your account.
- This option is available at checkout (except for the NAS Synology product) or after purchase.
Enable the Renewal Warranty option
One product at a time
To activate Renewal Warranty on your chosen product:
- Click here to access payments management on the Infomaniak Manager (need help?).
- Click on the action menu â‹® located to the right of the relevant item.
- Choose to activate the option:
- Follow the instructions in the modal that has opened.
All products at once
To activate Renewal Warranty for multiple of your products:
- Click here to access the management of renewals on the Infomaniak Manager (need help?).
- Click on the box at the top of the column to select all your products in 1 click.
- Click on the Manage renewals button.
- Choose to enable the option:
- Follow the instructions in the modal that has opened.
Disable the Renewal Warranty option
One product at a time
To disable Renewal Warranty on the product of your choice:
- Click here to access payments management on the Infomaniak Manager (need help?).
- Click on the action menu â‹® located to the right of the relevant item.
- Choose to deactivate the option:
- Follow the instructions in the modal that has opened.
All products at once
To disable Renewal Warranty for several of your products:
- Click here to access the management of renewals on the Infomaniak Manager (need help?).
- Click on the box at the top of the column to select all your products in one click.
- Click on the Manage renewals button.
- Choose to deactivate the option:
- Follow the instructions of the pop-up that has opened.
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