Manage the Renewal Warranty option to secure service renewal

This guide explains how to enable or disable the option Renewal Warranty for Infomaniak products.

Preamble

• Renewal Warranty is a security measure additionalto ensure the continuity of your products in the event that you could not renew the products in time or that a automatic renewal would not have worked; it ensures that you avoid any service interruptions.
• Infomaniak will renew the products for you and issue an invoice that you will find on your account.
• This option is available on order (except for NAS Synology product) or after purchase.

Enable Renewal Warranty option

One product at a time

To activate Renewal Warranty on the product of your choice:

1. Click here in order to gain access to the management of Payments on the Manager Infomaniak (Need help?).
2. Click on the action menu ⋮located to the right of the element concerned.
3. Choose to activate the option:
   
4. Follow the instructions of the modal that has opened.

All products at once

To activate Renewal Warranty on several of your products:

1. Click here in order to gain access to the management of Renewals on the Manager Infomaniak (Need help?).
2. Click on the box at the top of the column to select all your products in 1 click.
3. Click on the button Manage renewals.
4. Choose to activate the option:
   
5. Follow the instructions of the modal that has opened.

Disable Renewal Warranty option

One product at a time

In order to disable Renewal Warranty on the product of your choice:

1. Click here in order to gain access to the management of Payments on the Manager Infomaniak (Need help?).
2. Click on the action menu ⋮located to the right of the element concerned.
3. Choose deactivate the option:
   
4. Follow the instructions of the modal that has opened.

All products at once

To disable Renewal Warranty on several of your products:

1. Click here in order to gain access to the management of Renewals on the Manager Infomaniak (Need help?).
2. Click on the box at the top of the column to select all your products in 1 click.
3. Click on the button Manage renewals.
4. Choose deactivate the option:
   
5. Follow the instructions of the modal that has opened.