Ticketing: managing the "exchange" method of payment

This guide explains how to implement the method of payment Exchange‍ (within the framework of the ticketing system Infomaniak).

This method of payment will allow your customers to exchange tickets in their possession for new tickets.

Activate Payment Method on Ticket

To this end:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the ticket office concerned by the event.
3. Click on Sales in the left side menu.
4. Click on Methods of payment in the left side menu:
   
5. Pass the toggle switch button on ON to the right of the item Exchange:‍
   
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6. Check the box customer in order to activate this option for customers on the online ticketing. They will be able to make the exchanges directly from your online ticket office.
7. Set the number of days before the event from which the customer will not be able to exchange a ticket. This value prevents the customer from changing tickets on the online ticket office at a date too close to the event.
8. Then specify the costs associated with this transaction that the customer will have to pay to exchange the tickets:
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Once the option is activated, your customers will find the option to exchange tickets at the bottom of the ticketing page.