This guide explains how to link a domain name to the kSuite Infomaniak offer.

Where is your domain name?...

… With Infomaniak, same Organization

If your domain name is registered with Infomaniak and is in the same user account or organization as the email, then there is nothing to do.

• Check out this other guide to check and correct any configuration errors.

... With Infomaniak, same Organization and already linked to a Mail Service or kDrive

No problem, you can transform your existing products into kSuite.

… With Infomaniak, different Organization

If your domain name is registered with Infomaniak but in another user account or Organization, then:

• Edit its DNS zone by specifying Infomaniak’s MX (+ SPF & DKIM).
  • Any DNS addition/modification can take up to 48 hours to propagate.

OR

• Move it to the same Organization.

… With Infomaniak using external DNS

If your domain name has DNS that are not those of Infomaniak, then:

• Edit the current DNS zone where it is (if necessary, consult the provider's help) by specifying Infomaniak’s MX (+ SPF & DKIM).
  • Any DNS addition/modification can take up to 48 hours to propagate.

OR

• Change the current DNS and select the use of Infomaniak DNS.
  • Any DNS addition/modification can take up to 48 hours to propagate.
• Check out this other guide to check and correct any configuration errors.

… Elsewhere with external DNS

If your domain name has DNS that are not those of Infomaniak, then:

• Edit the current DNS zone where it is (if necessary, check out the help from the provider) by specifying Infomaniak’s MX (+ SPF & DKIM).
  • Any DNS addition/modification can take up to 48 hours to propagate.

OR

• Change the current DNS (if necessary, consult the provider's help) by specifying Infomaniak’s DNS (this implies having a DNS zone with Infomaniak).
  • Any DNS addition/modification can take up to 48 hours to propagate.
• This DNS zone with Infomaniak will be correctly configured but check out this other guide to check and correct any configuration errors.

… Elsewhere but you are transferring it

If your domain name is registered with another registrar and you wish to transfer it to the same place as your Infomaniak email, then:

• Transfer the domain name to Infomaniak (it will be configured correctly but check out this other guide to check and correct any configuration errors).

Change the domain name associated with kSuite

Once the kSuite is functional with a domain name, it is impossible to change it for now.