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Edit an existing Swiss Backup offer
This guide explains how to modify an offer Swiss Backup, the backup solution in an independent Swiss cloud.
Edit Swiss Backup offer
To access the Swiss Backup offer modification:
- Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
- Click on the action menu to the right of the name of the Swiss Backup space.
- Click Edit Offer:
- Adapt the offer according to your needs by modifying:
- storage space
- the number of devices
- the number of virtual machines via Acronis
- the number of Linux/Windows server via Acronis
etc.
- Click Next and proceed to payment.
You can also manage the offer directly on the product dashboard:
Examples of bid changes
The user initially wanted...
- ... back up with Acronis an iOS / Android mobile device
- + have a free Cloud backup to back up by SFTP or similar.
Since then, he's rather wanted to...
- ... back up 2 devices via Acronis (always the mobile device but also a computer on Windows) without keeping a free backup
The following is how the quota changes:
All that remains to be done is to pay for the contents of the basket for the modification of the offer to apply.
Attention:
In order to be able to change the offer by deleting a type of device for which you no longer have the benefit, the device in question must no longer be registered on Acronis (and therefore the quota mentioned on the offer modification page is 0 /1).
The case below requires the prior deletion of the current backup (web site backup in this example) from your Acronis dashboard.
Indeed, if the goal is to completely modify the offer (to switch to a single backup of a computer on Windows e.g.) and the website backup is no longer necessary, you will not be able to finish the order because of the message "The number of licences selected is less than the current use of your product" which appears when you try to zero the amount of the type of backup you no longer need:
So in this case:
- Click here in order to access the Acronis Console with the identifiers obtained following the addition of the device (Need help?).
- Remove the device from the Devices menu.
- Wait about ten minutes for the quotas to update:
The quota of your current devices, visible on the Infomaniak Manager, must rise to 0. Only then it will be possible to modify the offer according to your wishes, without encountering any blocking error.