Ticketing: Manage payment on invoice

This guide explains how to implement an invoice payment (as part of the ticketing system Infomaniak).

Preamble

• This payment method is ideal to allow your customers to pay for their order later.
• Whatever the method of payment, it is you who cash the money. So it's up to you to validate the command manually.
• In case of transfer the payment will arrive directly on the RIB / IBAN configured in your ticketing under Accounting then Cashing Infomaniak in the left side menu:
  
  • This method of payment is subject to a fixed fee of 0.20 cts per ticket (see rates).

Activation of payment on invoice

To this end:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the ticket office concerned by the event.
3. Click on Sales in the left side menu.
4. Click on Methods of payment in the left side menu:
   
5. Pass the toggle switch button on ON to the right of the item On Invoice:
   

Payment settings on invoice

Information on the method of payment by invoice

The first part allows you to define the name of this payment method, add a description and add a message at the end of the generated document:

Here's the result:


‍

Customisation of the payment method on invoice

You can customize the invoice to send it to the customer and put a personalized message.

Here is an example of customization with the above settings:


 

Payment method parameters

The following parameters are used to manage the use of this method of payment:

1. The possibility to choose the availability of this method of payment:
   • client: for online orders by the visitor
   • reseller and administrator: for the web and mobile window
2. The ability to set a deadline to use this method of payment when ordering.
   • It will always be possible to pay an invoice generated before the deadline, but it will no longer be possible to choose this method of payment during orders during the period indicated in this field
3. Add a file fee to offset the cost of managing this method of payment.

Managing the maturity of payments On Invoice

In order to ensure that places will not remain blocked indefinitely by this method of payment, you can define a payment period Be aware of this other guide if you are looking for information on the number of days before each recall and the number of reminders.

Validation of an order pending payment

There are several ways to validate a payment method:

From Manager Infomaniak

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the ticket office concerned by the event.
3. Click on Sales in the left side menu.
4. Click on Commands in the left side menu.
5. Click on an order pending payment.
6. Click on the tab Transactions, overfly payment on invoice not validated and click on the icon Validate:


From the Web Shop

1. Log in to Web Window.
2. Launch an order search pending payment by:
   • Order number
   • Name of client
3. Click on the order pending payment.
4. See you on the tab Transaction and click on the icon Validate:
   

From the Mobile Shop

1. Log in to Mobile counter.
2. Launch an order search pending payment.
3. From the payment mode list, choose the one to validate and select Confirm: