Public Cloud: how billing works

This guide explains how your Infomaniak Public Cloud billing works.

How billing works

Which means of payment are accepted?

It is only possible to settle bills for the Public Cloud service with a credit card. 
 

When is the credit card debited?

The billing period runs from the first day of the month to the last. The credit card is generally debited on the first day of the following month (depending on your bank, the direct debit operation may be several days late). A bill is issued when the card is debited.

Are instances that are switched off billed?

Instances that are switched off are not billed, except:

• storage, which continues to use space even when unused;
• the GPU and IPv4 address of instances placed on a public network.

I used an instance for less than one hour, how will I be billed?

In this type of case, we calculate the median use of resources every hour and then multiply it by the hourly rate. Example: an instance at an hourly rate of CHF 10 was used for 15 minutes during the last hour and will therefore be billed at: CHF 10 * 15 / 60 = CHF 2.50
 

What are the ICU at Infomaniak?

Openstack bases its billing process on tokens. Accordingly, we have created the Infomaniak Cloud Unit or ICU. This token allows us to convert the cost of using resources on Openstack into CHF or EUR.

Conversion table for ICUs to CHF or EUR :

Find out more

• Quickstart guide: Public Cloud
• Public Cloud: action on an existing project
• Complete product documentationhttps://docs.infomaniak.cloud