This guide details the billing process for your Public Cloud Infomaniak.

Billing operation

What payment methods are accepted?

It is only possible to pay the invoices for the Public Cloud service with a credit card.

When is the credit card charged?

The billing period runs from the first day to the last day of the month. The credit card is typically charged on the first day of the following month (depending on your bank, there may be a few days delay in the deduction). An invoice is issued at the time of the card charge.

Are turned-off instances billed?

Inactive instances are not billed, except for:

• storage that continues to use space even if it is unused
• the GPU and the IPv4 address of instances placed on a public network

I started an instance for less than an hour, how will I be billed?

In this case, the calculation includes the median use of resources each hour, multiplied by the hourly rate.

Example: an instance with an hourly rate of CHF 10 and was in service for 15 minutes in the last hour, it will therefore be billed CHF 10 * 15 / 60 = CHF 2.50

What are Infomaniak ICU?

Openstack bases its billing through tokens, which is why the Infomaniak Cloud Unit or ICU was created. This token allows the cost of using resources on Openstack to be converted into CHF or EUR.

Conversion table ICU to CHF or EUR:

Learn more

• Getting Started Guide: Public Cloud
• Public Cloud: Action on an existing project
• Complete product documentation: https://docs.infomaniak.cloud