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Manage the Lite Sync option (kDrive for Windows)
This guide details the Lite Sync option in the desktop app kDrive (desktop application for Windows). The Lite Sync option is also available on macOS.
Introduction
- The Lite Sync feature saves space by virtually storing your kDrive files on your computer, only downloading them when needed.
- Files are always accessible from the web app kDrive (online service ksuite.infomaniak.com/kdrive), but locally they are present in a "dehydrated" form, requiring loading time to be fully accessible.
- This allows you to view, complete, and synchronize the content of kDrive without saturating the hard drive.
- The Lite Sync option always applies:
- to a specific kDrive (in the case where you synchronize several on the application).
- and to the entirety of the kDrive (or the entirety of an advanced synchronization).
- and via a specific kDrive app (another user of the same kDrive can make a different Lite Sync choice than yours).
- If you encounter any problems, please refer to this other guide on the subject.
Activating the Lite Sync option
Prerequisites & scope of Lite Sync
- Windows OS version ≥ 10 (21H2) — not available with Linux
- 64-bit processor (compatible with ARM64)
- File storage system under NTFS (FAT32 excluded)
The Lite Sync option can be activated during application installation (you will be prompted) or later:
- If necessary, click on the chevron in the notification area of your computer (bottom right on Windows, near the clock) to access the kDrive icon, as Windows hides application icons.
- Left-click on the app icon.
- Click on the action menu ⋮ to the right of the kDrive window.
- Select kDrive Settings.
- Click on the action menu ⋮ to the right of the current synchronization and the cloud symbol:

- Click on the menu item:
- If the cloud has a line through it, you can enable Lite Sync, as it was not yet active (confirm).
- In the same place, you can disable Lite Sync if the cloud does not have a line through it (see also at the end of this guide).
- Confirm the operation and wait for the message confirming the end of the operation.
Actions on data synchronized on the disk
Always keep on this device
Once Lite Sync is enabled (and the data on the disk has become “virtual”), you can still make a folder and its subfolders, or only one or more files, available locally:
- From the Windows File Explorer, navigate to a folder synchronized with kDrive and right-click.
- Select the Always keep on this device option under kDrive:

- The symbol visible on the icon of the files in question will change to indicate that the file is no longer "in the cloud" but is physically present on your disk.
Free up space
Conversely, once Lite Sync is activated, you can free up space, file by file or in a folder and its subfolders.
Note: "free up space" is not applied by default to new files or folders added locally.
- From the Windows File Explorer, right-click on the folder or file in question.
- Select the Free up space option under kDrive:

- The symbol visible on the icon of the files/folders in question will change to indicate that the data is "in the cloud" and is no longer fully present on your disk:
- The Free up space action will free up storage space on your computer.
- The files will remain visible but will no longer be accessible without an internet connection.
Example of use (storage space required)
If you activate Lite Sync, the space occupied (900 GB, for example) on the Infomaniak server will be freed up on your hard drive, but the reverse is also true (for example, 900 GB of free space is required on your hard drive if you activate the Lite Sync option while it is already running).
Therefore, it is recommended to stick to the initial choice of whether or not to activate Lite Sync, and not to change it mid-process.
"Dehydration" of files
As explained in the introduction, a dehydrated file is a kDrive file whose full version is not present on the hard drive; instead, a 1 KB "shortcut" is displayed. This is normal behavior when Lite Sync is enabled.
In some cases (for example, if you copy files from your hard drive while Lite Sync is enabled, and then start a new synchronization to a new kDrive), the application will block the import of this type of file. To resolve these errors, you can download the full file from the web app kDrive (online service ksuite.infomaniak.com/kdrive).
Here are the status icons used in Windows Explorer and their explanations:
| Status Icons | Description |
|---|---|
| |
| |
| File temporarily downloaded by Windows (may be released by the OS). | |
| The progress circle indicates an action in progress or pending. | |
| Synchronization issue or Lite Sync problem (contact support). |
Disable the Lite Sync option
To do this, follow the steps at the top of this guide. When disabling LiteSync via kDrive Settings, two scenarios may occur depending on the remaining space on your device's storage:
- If there is enough space on your computer, a message confirming the deactivation will appear; simply click Continue.
- If there is not enough space on your computer, a message will indicate the amount of space needed to allow the deactivation of Lite Sync; the synchronization of your kDrive will be paused until you free up space or select the files to synchronize.
Link to this FAQ: https://faq.infomaniak.com/2562
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