This guide explains how to create a new device (Cloud backup via FTP / SFTP) on Swiss Backup, the independent Swiss cloud backup solution.

Prerequisites

• Order a Swiss Backup Infomaniak space.
• When ordering, have defined the available device quota (minimum 1) under backup type Cloud:
  
• If necessary, increase the device quota according to your needs.
• **Warning:** For a file transfer from an FTP/SFTP connection to succeed, **the file size must not exceed 10 TB**.
  • It is recommended to check and adjust, if necessary, the timeout settings of your FTP software/client.

Add a device (for FTP/SFTP connection)

To access Swiss Backup and set up a new backup:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product:
   
3. Click the blue button Manage my devices (in the Cloud Backup Space section):
   
4. Click the blue button Add a device:
   
5. Choose the backup type/protocol FTP/SFTP.
6. Click the blue Continue button:
   
7. Select the user who will receive the connection information (if necessary, choose a user different from yours and specify the person's details in the following additional step).
8. Click the blue Continue button:
   
9. Give a name to the backup.
10. Define the maximum disk space that this backup space should represent from the total volume of the subscribed Swiss Backup, increasing the total size if necessary using the blue link.
11. Click the blue Continue button:
    
12. Click the blue button to display the connection information :
    
13. This section mentions, among other things, the number representing the location, which is useful for completing certain information that you will need to provide when configuring your backup application.
14. This section provides all the connection information.
15. The location or host server name for the SFTP and FTP connection below, with the port number (default ports for these protocols).
16. The password (to be generated using the blue link that will open the assistant in a browser popup or via the link received by email):
    

And then?

Once the device has been added to the Swiss Backup interface within the Manager Infomaniak, you can configure your preferred application to start your Cloud backups via the protocol mentioned in this guide.