Resolve a web redirection error

You have landed on this page because you have a web redirection on your domain that is misconfigured. Infomaniak is unable to identify the correct path of this redirection, so you are redirected to this page to help you correct this situation.

DNS Zone Verification

In order to restore the functioning of your redirection, you first need to remove traces of a previously misconfigured redirection.

For this:

1. access your DNS zone
2. delete all records that correspond to the list below and match your redirection:
• A type record pointing to xx.xx.xx.xx (only numbers)
• AAAA type record pointing to IP xxxx:xxxx:x:x::x (numbers and letters)
• TXT record whose string resembles "(number)|(URL)" (for example "1|infomaniak.com" if your redirection points to infomaniak.com)
• TXT records whose string resembles "(letter)|(text)" (for example "t|Text", "d|Text" or "k|Text")


3. click on the ⋮ icon all the way to the right of the DNS entry and select Delete (note: you may not find all the records mentioned in the list, this is perfectly normal)
4. recreate the web redirection