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Send messages from another email address
This guide explains how to set up a sending and reply address different the email address used.
COMPATIBILITY my kSuite ✗ | my kSuite+ ✗ ✔= Compatible offer | ✗= Not available |
Preamble
- This is useful to work with one of your alias e-mail or areas of synonyms.
- This will work with the web app Mail Infomaniak (online service) mail.infomaniak.com) but also with most software/mail clients.
- However, attention should be paid to: there is no link between the settings entered in the Signature part of Mail Infomaniak and the software/mail clients.
- Each software/mail client has its own settings and you can e.g. set a different response address within each of the respective tools (read at the bottom of this guide).
Set the mailing address on the Mail Infomaniak Web app
Prerequisites
- The secondary email address that can be used must have been added as:
- ... or alias e-mail (example:
aa@
foranna.alpha@
) - ... or areas of synonyms (example:
@short-dom.xyz
for@this-is-my-super-long-domain.xyz
)
- ... or alias e-mail (example:
To access the options for sending addresses:
- Click here to access the web app Mail Infomaniak (online service) mail.infomaniak.com).
- Click on the icon Parameters at the top right of the interface.
- Check or select the relevant email address from the drop-down menu in the left side menu.
- Click on Signature.
- Click on the action menu ⋮ to the right of the current signature.
- Click on the icon pencil To edit the current signature.
- OR SINON create a new signature:
- Click on Show Advanced Settings:
- The address...
- ...of dispatch allows you to define the address that will be mentioned as a sender in your recipient's inbox.
- ... response allows you to receive future replies to your shipments (return-path) on a different address (among the choices specified in the prerequisites above)...
- ...and if you write a message following an answer obtained on this alias, the signature allowing the sending with this alternative identity will be applied instead of the default signature.
- Validate with the blue button Save (if it remains gray make sure all fields are filled, especially the full name):
- Write a new message by selecting the corresponding signature:
In the above example, the shipping address was changed but not the response address. What gives the expected result in the recipient (just look at headers of the message received for proof).
Now add the same secondary address to a software/mail client, the effect will be the same.
Set the mailing address to an email software
It is possible to configure a software/mail client with any existing email address even if it exists as an alias in your Mail Service The sending will be done in the same way as with an address defined as "principal" email.
Example in the software Betterbird (a) fork Thunderbird):
- Add an account in Betterbird with the correct mail settings concerning the alias:
- Write a new message.
- Once received, the message is well described as being sent from an address that you will know to be an alias: