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Manage cookies & JavaScript for web browsers
This guide concerns the activation of cookies and JavaScript on the main web browsers.
Preamble
- Enabling **cookies** allows websites to identify you and remember your preferences, such as your preferred language or the items you have added to your cart.
- Enabling JavaScript allows websites to be more interactive and dynamic, and offers features such as video playback or game creation.
- Some websites (including mobile apps) may not function properly if cookies or JavaScript are disabled in the device's native browser.
- You can also choose to enable cookies and/or JavaScript only for certain websites.
Manage cookies and JavaScript
The exact location of the options to enable cookies and JavaScript may vary slightly from one browser version to another.
Click to view the corresponding guides:
Troubleshoot an Infomaniak app connection issue
If you encounter a login window as shown below, for example with the mobile app Infomaniak Mail (application for iOS smartphone or tablet) on iPhone:
- Open the advanced settings of Safari on your mobile device.
- Temporarily disable the toggle switch that blocks all cookies:
- This will allow you to display the full login window and connect; you can always block cookies again after logging in if you wish.
Link to this FAQ: