Fix a kMeet camera issue

This guide helps you solve any problems accessing the camera with kMeet, the ethical videoconferencing solution offered by Infomaniak.

With current security standards, a web browser or an application installed on an operating system such as Windows or macOS must ask you for permission to access the microphone and the camera as soon as a videoconference begins.

Allow camera access

open a web browser (Chrome, Safari, Firefox, etc.)
go to the address https://kmeet.infomaniak.com
start a new meeting
name the meeting
continue and choose "From Browser"
a popup should ask you to authorize the browser to access your microphone + camera:
if the popup does not appear automatically, check the icons in the header of your browser:

or here:

Link to this FAQ:

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