Discover the Service Mail interface

This guide presents the main features of an Infomaniak Mail Service.

Discover the management interface for your email addresses created and hosted with Infomaniak.

Accessing the Mail Service

To access the Mail Service:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. Click on the icon in the upper right corner of the interface (or navigate via the left side menu, for example)
3. Choose Mail Service (universe Collaborative Tools)

• A: order a new Mail Service (to get email addresses on a new domain name, for example)
• B: search among your Mail Services
• C: options for sorting and presenting the table
• D: the name of your Mail Service (please note, it can be renamed (cf. H) for easier organization, but the associated domain, visible on hover (cf. F), will remain the same)
• E: the number of created and available email addresses (here, the quota is 1, and no addresses have been created)
• F: the domain(s) associated with your Mail Service; read this guide (click here) to change the domain name of your Mail Service
• G: possible label(s)
• H: action menu to rename the Mail Service or modify the offer

Accessing Email Addresses

Click directly on the name of the Mail Service in the table to access the email addresses contained in that Mail Service:

• A: breadcrumb trail and name of the Mail Service (possibly renamed, as in this example)
• B: Mail Service management menu, which allows actions that point M in the previous table does not allow
• C: create additional email addresses (or order them first if the quota is not sufficient)
• D: current quota
• E: download the list of addresses in CSV format
• F: search among the addresses of the Mail Service (unlike the search bar above, which allows searching among all products in the organization)
• G: filter the display based on various criteria, including user login dates (cf. H)
• H: display in the table the last login of a user to the Mail Infomaniak interface where the email address in question is linked
• I: table presentation options
• J: in front of each email address is a small square that can be clicked to select multiple addresses at once to perform actions (offered at the bottom of the page once the selection is made - cf. J)
• K: the user(s) of the Mail Infomaniak interface who have linked the email address in question
• L: by clicking on the icons, it is possible to access options; if the icon is grayed out or missing, it indicates that the option in question is not activated
• M: actions on the email address
• N: bulk actions on selected email addresses in the table (cf. J)
• O: global configuration (concerns the entire Mail Service in question) to e.g. apply a signature or antispam to the entire Mail Service
• P: actions on the domain(s) linked to the Mail Service
• Q: Overall security for performing a technical diagnosis

Access the details and settings of an email address

Click directly on the email address concerned in the table and thus access the settings and information relating to the email address (storage, password, etc.) and to Mail Infomaniak users (therefore excluding IMAP use) who use the email address: