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Discover the Service Mail interface Infomaniak
This guide presents the main features of a Service Mail Infomaniak. Discover the administration interface for your email addresses created and hosted with Infomaniak.
Access the Mail Service
To access the Service Mail:
- Click here to access the management of your product on the Infomaniak Manager (need help?):
- Order a new Service Mail (to obtain email addresses on a new domain name, for example).
- Search among your Service Mail.
- Table sorting and presentation options.
- The name of your Service Mail (note that it can be renamed (see point H) to facilitate its organization but the associated domain and visible on hover (see point F) will remain the same).
- The number of email addresses created and available (here the quota is 1 and no address has been created).
- The domain(s) associated with your Service Mail; refer to this other guide to change the domain name of your Service Mail.
- Label(s)/Tags if any.
- Action menu allowing to rename the Service Mail or to modify the offer.
Access the email addresses
To access the email addresses contained in this Service Mail:
- Click directly on the name of the **Service Mail** concerned in the table (see image above).
- You arrive on this type of page:
- Breadcrumb and Service Mail denomination (possibly renamed as in this example).
- Service Mail management menu, allows actions that point M of the previous table does not allow.
- Create additional email addresses (or order them first if the quota is not sufficient).
- Current quota.
- Download the list of addresses in a CSV file (format
.csv
). - Search among the email addresses of the Service Mail (unlike the search bar above which allows searching among all the products of the organization).
- Filter the display according to different criteria including the connection dates of the users (cf point H).
- Display in the table the last connection of a user to the Mail Infomaniak interface to which the email address in question is attached.
- Table presentation options.
- In front of each email address there is a small square that can be clicked and allows selecting several addresses at the same time in order to perform actions (proposed at the bottom of the page as soon as the selection is made - cf point N).
- The user(s) of the Mail Infomaniak interface having attached the email address in question.
- By clicking on the icons it is possible to access the options; if the icon is grayed out or absent, this indicates that the option in question is not activated.
- Actions on the email address.
- Bulk actions on the email addresses selected in the table (cf point J).
- Global configuration (concerns the entire Service Mail in question) for example to apply a signature or antispam to the entire Service Mail.
- Actions on the domain(s) linked to the Service Mail.
- Global security to perform a technical diagnosis.
Access the details and settings of an email address
To access the settings and information related to the email address (storage, password, etc.) and the users of the Mail app (therefore outside of IMAP use) who use the email address:
- Click directly on the email address concerned in the table (see image above).
- You arrive on this type of page:
- Click on the different tabs at the top of the page to set the various settings for your email address.
Link to this FAQ: