Configure the Mail app (native Android app) to IMAP (messagery)

This guide explains how to connect the native email application on an Android device to an email address hosted by Infomaniak.

It is recommended to use the app Infomaniak Mail (Android))⚠The Infomaniak messaging is compatible with any application supporting in particular IMAP/SMTP For additional assistance contact the support of the software used or partner — discover also the role of the host.

Create the address within an Infomaniak Mail Service (or with the free offer) ik.me).
Test the password of the e-mail address (without confusing it with the password used to connect to the Infomaniak interface).
Check on the Service Mail that the automatic diagnosis is correct.

Manually add the email address to the application

To configure the email application:

Incoming IMAP server mail.infomaniak.com
IMAP port 993 (with SSL)
Outgoing SMTP server mail.infomaniak.com
SMTP port 465 (with SSL)
Username/username adresse mail complète & entière ( ? )
Password celui attribué à l'adresse mail en question ( ? )
Mandatory authentication for sending e-mails:
- It activates in the SMTP settings of your application.
- Check " use the same settings as the incoming server"or, depending on the software/mail clients, provide a user name (= complete & full email address) and password.

Be aware of this other guide if you are looking for information about other ports and courier protocols compatible.

It is not necessary to contact Infomaniak Support if your email address works well outside the application.

The most common error is the use of an incorrect password.

The troubleshooting guides help you solve a possible problem:

Learn about the solutions given in this other guide on messaging in general
...and if your application no longer works at the sending level (SMTP server disconnected or absent e.g.) or since a change of email password, be aware of this other guide.

Link to this FAQ:

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