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Sync emails across all your devices
This guide explains how to access your **emails** hosted by Infomaniak from your devices.
Refer to this other guide if you are looking for information on synchronizing your contacts & calendars.
Quickly access your email
- Use directly the webmail in a web browser thanks to the web app Mail Infomaniak (online service mail.infomaniak.com)…
- Download the mobile app Infomaniak Mail (application for iOS/Android smartphone or tablet)…
Synchronize your emails across all your devices
- Click here to open the Infomaniak assistant to configure the synchronization of your devices (macOS, Windows, Linux, Android, iOS) and common email software/clients (Outlook, Microsoft 365, Thunderbird, Apple Mail, eM Client, etc.).
Specific guides
OS | Application to synchronize |
---|---|
Outlook New / Microsoft 365 MSO / 2019 ( Windows) | |
Outlook Microsoft 365 MSO ( macOS) | |
Apple Mail (configuration profile macOS) | |
Apple Mail (configuration profile iOS: iPhone, iPad, etc.) | |
Mail ( Android: Huawei, Samsung, Sony, etc.) | |
Outlook ( iOS + Android) | |
Gmail ( iOS + Android + web browser) | |
Mozilla Thunderbird |
Recommended settings
- Incoming IMAP server = mail.infomaniak.com
- IMAP port = 993 (with SSL)
- Outgoing SMTP server = mail.infomaniak.com
- Port SMTP = 465 (with SSL)
- Username = the full & complete email address ( ? )
- Password = the one assigned to the email address you want to access ( ? )
- Authentication required for sending emails:
- It is activated in the SMTP settings of your application.
- Check "use the same settings as the incoming server" or, depending on the software/email client, enter a username (= full & complete email address) and its password.
Refer to this other guide if you are looking for information about other compatible messaging ports and protocols.
In case of trouble
- POP3 protocolnot recommended‍ (POP server = mail.infomaniak.com and POP port = 995 with SSL).
- Refer to this other guide if you encounter errors, to check the essential points!
⚠️ Infomaniak's email service is compatible with any application supporting IMAP/SMTP. For additional help, contact the software support or a partner — also discover the role of the host.
Change an email password
You can change the password of an email address:
- from the Manager under Service Mail
- from the Infomaniak Web Mail app (online service mail.infomaniak.com) directly
Apply the new email password
You will then need to update your applications & devices on which the email address (whose password has been changed) was installed and connected. Familiarize yourself with these specific guides:
- Apple Mail (macOS / iOS)
- Android Mail / Gmail (different versions)
- Microsoft Outlook (different versions)
- Windows Mail / Mail
- Mozilla Thunderbird