Importing external data into kDrive

This guide explains how to import (a single time only) data (files, folders, etc.) from an external Cloud, such as your previous provider's, to kDrive for example:

• Dropbox
• OneDrive
• OwnCloud
• NextCloud
• any device with a WebDAV service, including external kDrive (refer to this other guide)
• another kDrive that your user account has access to (except for "external" access)

For iCloud and Google Drive, refer to the last chapter at the bottom of this guide. 

Non-imported data

• The data shared with you is not imported.
  • Only the data that truly belongs to you will be imported.
• Google documents such as Gdocs, Sheets, Slides, etc., are not imported (e.g., during a Dropbox import).
• Dropbox Paper documents.

Copying data from an external Cloud into kDrive

To proceed with importing the data:

1. Click here to access the Infomaniak kDrive Web app (online service at kdrive.infomaniak.com).
2. Click on the Settings icon ‍ at the top right.
3. Check or select the relevant kDrive from the dropdown menu on the left sidebar.
4. Click on Import external data:
   
5. Click on Start.
6. Choose the relevant service (refer to the last chapter at the bottom of this guide).
7. Choose the location where the imported files will be stored.
8. Enter any required information if prompted and click the blue Start button:
   
9. Enter any required information if prompted and click the blue Continue button.
10. Complete the wizard.
11. Wait for the data import to finish.

Managing ongoing imports

To track ongoing imports, return at any time to the page mentioned in point 5 above.

To stop an ongoing import, click on the action menu to the right of the listed import on the page and choose to cancel (if the interruption is voluntary, a report is sent to the administrator by email).

Be sure to immediately check your imported data after the operation.

And Google Drive or iCloud Drive?

As Apple does not offer an API like its competitors, the solution to retrieve documents from an iCloud Drive is to install the kDrive macOS app to synchronize the iCloud folder, which should be in your library. You can consider the same solution for Google Drive. Google documents such as Gdocs, Sheets, Slides, etc., will be converted to a standard format like Microsoft .doc.