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Resolve a Gatekeeper error for the Acronis Agent
This guide explains how to install the Acronis Agent for Swiss Backup on macOS, even if the Gatekeeper application attempts to block the installation and triggers an error "Unable to open install.pkg because Apple cannot verify that it does not contain malicious software".
Allowing Acronis in Gatekeeper
To do this:
- Open the Acronis install.pkg file so that the error appears
- Go to System Preferences (in the Apple menu)
- Choose Security & Privacy and then the General tab if necessary
- A message appears regarding install.pkg, click Open Anyway
- Confirm your decision to open the file by clicking the appropriate button
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