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Confirmation of sending receipt from Mail
This guide explains how to enable or disable read receipt requests from Infomaniak Mail.
Request a Read Receipt
Read receipt and/or delivery confirmation requests are compatible with most email systems but still depend on the user's action and their email system settings. Receiving (or not receiving) a read receipt confirmation does not guarantee anything (logs may be more suitable for certain cases).
To allow your recipient to easily confirm the successful receipt of your message sent from Mail:
- Log in to Infomaniak Mail (mail.infomaniak.com) from a web browser like Brave or Edge
- Click on the icon at the top right of the interface
- Click on Sending in the left sidebar menu
- Toggle the button to request a read receipt/delivery confirmation
- Click on Filters and Rules (in the Email Address Settings section)
Note that it is also possible to enable it on a case-by-case basis when sending your message in Mail, from the composition options by clicking on â‹® and then on the respective option:
Acknowledge Receipt of Message
If you receive an email and view it on Mail while its sender has specifically requested to be notified, you can acknowledge the receipt of the message upon reading it: