Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Manage kDrive storage
This guide explains how to see how your storage space kDrive is used and how to increase its capacity if needed.
Preamble
- The maximum number of files per kDrive is not a fixed limit, but if it is exceeded, the stability of the storage system and the kDrive application cannot be guaranteed by Infomaniak.
- Only special conditions Backup and storage that you can find on your Manager are true.
Existing limits
The following is an indication of the kDrive offers:
offer free | Offer Solo, Team, Pro | |
---|---|---|
bandwidth | 200 GB/day/user | 1,000 GB/day/user |
authorized sharing | 200 | 1000 |
maximum size per file | 15 GB | 50 GB |
maximum number of downloads per file per day | 50'000/user | 100'000/user |
maximum number of files per kDrive | 300'000 | 300'000 |
maximum number of files per folder | 50'000 | 50'000 |
maximum number of subfolders | 1 000 | 1 000 |
View kDrive storage space
To access kDrive:
- Click here to access the web app kDrive Infomaniak (online service) kdrive.infomaniak.com).
- Click on the chevron to develop the game Management of kDrive in the left side menu.
- Click on Storage space in the left side menu:
- Choose the large files (or file versions which are also recorded in the storage space) using the drop-down menu:
- Click on the action menu ⋮ located to the right of a list file to perform an action (e.g. removal).
Increase storage space kDrive
Prerequisites
- Sufficient permission within the Organization and/or kSuite.
To change the kDrive storage space:
- Click here to access the web app kDrive Infomaniak (online service) kdrive.infomaniak.com).
- Click on Scoreboard in the left side menu under Management of kDrive.
- Click on Manage.
- Click on Change offer:
- The choice will be offered to you of either modify the offer (Solo > Team > Pro) or changing storage space maximum of your kDrive:
- Once the offer has been changed, click on Next and proceed with the payment.
- The choice will be offered to you of either modify the offer (Solo > Team > Pro) or changing storage space maximum of your kDrive:
Link to this FAQ: