Manage kDrive storage

This guide explains how to view how your kDrive storage space is used and how to increase its capacity if needed.

Introduction

• The maximum number of files per kDrive is not a fixed limit, but if exceeded, Infomaniak cannot guarantee the stability of the storage system and the kDrive application
• Only the specific Backup and Storage conditions available in your Manager are valid

Current Limits

Here are the details regarding kDrive offers:

Check kDrive Storage Space

To access kDrive:

1. Log in to Infomaniak Manager (manager.infomaniak.com) from a web browser such as Brave or Firefox
2. Click on the ‍ icon at the top right of the interface (or navigate using the left sidebar menu, for example)
3. Select kDrive (in the Collaborative Tools universe)
4. Click on the name of the item in the displayed table
5. Click on Storage Space in the left sidebar under kDrive Management
   
6. Select large files (or file versions, which are also counted in storage space) using the dropdown menu:
    
7. Click on the icon ⋮ to the right of a file in the list to perform an action (e.g., delete)

Increase kDrive Storage Space

Prerequisites

• Have sufficient permissions within the Organization and/or kSuite

To modify kDrive storage space:

1. Log in to Infomaniak Manager (manager.infomaniak.com) from a web browser such as Brave or Firefox
2. Click on the ‍ icon at the top right of the interface (or navigate using the left sidebar menu, for example)
3. Select kDrive (in the Collaborative Tools universe)
4. Click on the name of the item in the displayed table
5. If necessary, click on Dashboard first
6. Click on Manage
7. Click on Change Offer
   

You will then be given the choice to either change the offer (Solo > Team > Pro) or increase the maximum storage space of your kDrive:

Once the offer is changed, click on Next and proceed with the payment.