Restore a deleted kDrive file

This guide explains how to restore a deleted file from kDrive.

Recover a deleted file

Any file deleted from kDrive goes to the kDrive trash. The same goes for files you delete on a synced device using the kDrive application.

To restore a file to its original location before the trash has been emptied:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge.
2. Click on the ‍ icon at the top right of the interface (or navigate through the left sidebar menu, for example).
3. Choose kDrive (universe Collaborative Tools).
4. Click on the name of the relevant object in the displayed table.
5. The kDrive tree structure is displayed in the left sidebar menu.
6. Click on Trash in the left sidebar menu.
7. Select the items to restore.
8. Click on Restore
   
    

You can restore the file to a chosen location or to its original location.

To restore a previous version of a file still present, consult this guide.

Files moved to the Trash are automatically deleted according to the following periods:

• free offer: every 30 days
• paid offers (Solo, Team, Pro): every 90 days

The date of deposit in the trash is decisive; however, you have the possibility to define an additional retention period for items deposited in the Trash from the Settings section of kDrive.

Configure the kDrive trash

The file is kept in the trash for a minimum of 3 months (then it is permanently deleted), but this period can be extended up to several months (depending on the subscribed offer) from the settings:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge.
2. Click on the ‍ icon at the top right of the interface (or navigate through the left sidebar menu, for example).
3. Choose kDrive (universe Collaborative Tools).
4. Click on the name of the relevant object in the displayed table.
5. Click on the ‍ icon at the top right of the interface.
6. Click on Trash settings.
7. Choose the desired duration from the dropdown menu:
   

You can also access it from the link visible in the upper part of the trash window: