Managing kDrive Users

This guide explains how to add, block, or delete a user from a kDrive. For more information on managing user rights, please refer to this guide.

Add a User

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
2. Click on the icon in the top right corner of the interface (or navigate using the left side menu, for example)
3. Select kDrive (universe Collaborative Tools)
4. Click on the name of the relevant object in the displayed table
5. Click on the action menu ⋮ to the right of the kDrive name at the top left
6. Click on Invite a new user
    
   
    
   
7. Click on
   • Add a user to the Drive to choose a user already present in your organization
   • Add a user to my organization to invite an external user
8. Enter the user's email address to invite and specify their rights
9. Click on Invite

The user will then receive an email allowing them to accept the invitation (valid for 1 month). They will be indicated as a pending invited user in the kDrive user management.

With kSuite, it's essentially the same:

Block a User

This feature prevents a user from accessing files from the kDrive web interface and from the application on a device:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
2. Click on the icon in the top right corner of the interface (or navigate using the left side menu, for example)
3. Select kDrive (universe Collaborative Tools)
4. Click on the name of the relevant object in the displayed table
5. Click on the action menu ⋮ to the right of the kDrive name at the top left
6. Click on Manage users
7. Click on the action menu ⋮ to the right of the relevant user in the displayed table
8. Click on Block the user and confirm the action
   

To unblock a user, simply follow the same procedure.

How to Delete a User

If a user leaves your company or team, as an administrator, you have several options. You can:

• block the user for a certain time (see above)
• completely delete the user and their files
• delete the user and keep their files for 6 months
• delete the user and transfer their files to another user

Actions to be taken to delete a user:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
2. Click on the icon in the top right corner of the interface (or navigate using the left side menu, for example)
3. Select kDrive (universe Collaborative Tools)
4. Click on the name of the relevant object in the displayed table
5. Click on the action menu ⋮ to the right of the kDrive name at the top left
6. Click on Manage users
7. Click on the action menu ⋮ to the right of the relevant user in the displayed table
8. Click on Remove the user
9. Choose whether to keep the user's data or not:
   • Keep the user's files for 6 months or transfer them to another user
   • Delete the user's files immediately and permanently
10. Click on Delete access rights

Delete an External User from the kDrive

External users are those to whom you have only shared one or more files/folders without giving them access to the entire kDrive:

To remove an external user:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
2. Click on the icon in the top right corner of the interface (or navigate using the left side menu, for example)
3. Select kDrive (universe Collaborative Tools)
4. Click on the name of the relevant object in the displayed table
5. Click on the action menu ⋮ to the right of the kDrive name at the top left
6. Click on Manage users
7. Click on the action menu ⋮ to the right of the relevant external user in the displayed table
8. Click on Remove access to the kDrive
   
   
   
   

You can also go to the location of the shared file and click on the share column to remove access to the relevant user:

You can:

• stop sharing the file with them (they will continue to see other files if you have shared others)
• remove their access to all files you shared with them from this kDrive

Note that the external user can also remove themselves by cutting access to the shared file if they no longer wish to access that file:

They will no longer appear in the external users list.