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Removing an account from kAuth
This guide explains how to remove an Infomaniak account set up in the Infomaniak kAuth app.
Delete an account on kAuth (iOS / Android)
To remove one of the accounts, you must use a web browser, preferably on a computer:
- log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge in the account concerned by two-factor authentication
- go to the connection security management page: manager.infomaniak.com/2fa
- click on the trash can icon in the box corresponding to the Infomaniak kAuth application
- enter the Infomaniak account login password
- a notification is sent to the mobile device
Attention: if no other method is configured to secure your access to the account (e.g., SMS), the two-factor authentication system is thus disabled; it is strongly recommended to re-protect your account with two-factor authentication!
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