Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Knowledge base
Remove an account from the mobile app kAuth (application for iOS/Android smartphone or tablet)
Remove an account from the mobile app kAuth (application for iOS/Android smartphone or tablet)
This guide explains how to remove an Infomaniak account set up in the Infomaniak mobile app kAuth (app for iOS/Android smartphone or tablet).
Removing an account from the kAuth mobile app
To delete one of the accounts, you must use a web browser, preferably on a computer:
- Click here to access the management of two-factor authentication on the Infomaniak Manager.
- Click on the trash can in the box corresponding to the Infomaniak kAuth application:
- Enter the password to log in to your Infomaniak account.
- A notification is sent to the mobile device:
Warning: if no other method is configured to secure your account access (such as SMS), the double authentication system is therefore disabled; it is strongly recommended to re-secure your account with double authentication! two-factor authentication is therefore disabled ; it is strongly recommended to re-secure your account with double authentication!
Link to this FAQ: