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Remove an account from the kAuth mobile app (app for iOS / Android smartphone or tablet)
Remove an account from the kAuth mobile app (app for iOS / Android smartphone or tablet)
This guide explains how to remove an Infomaniak account set in the Infomaniak mobile app kAuth (app for iOS/Android smartphone or tablet).
Remove an account from the kAuth mobile app
To delete one of the accounts, you need to use a Web browser, preferably on computer:
- Click here in order to access the management of double authentication on the Manager Infomaniak.
- Click on the Trash of the box corresponding to the Infomaniak kAuth application:
- Enter the login password to the Infomaniak account.
- A notification shall be sent on the mobile device:
Warning: if no other method is configured to secure your access to the account (SMS e.g.), the system of dual authentication is therefore deactivated It is strongly recommended that: Re-protect your account by double authentication!
Link to this FAQ: