kAuth is a free mobile application that enhances and simplifies the security of Infomaniak accounts protected by two-factor authentication (or double authentication). It is one of the methods that allows you to secure access to your Infomaniak user account.

Preamble

• Two-step verification protects your account and personal data when logging into Infomaniak tools (manager.infomaniak.com and mail.infomaniak.com) by asking for:
  1. your password
  2. and a second security method

• The app kAuth is one of these methods (learn more about 2FA)

  

Install the kAuth app

Prerequisites

• Have an Infomaniak account (know your username and password)
• Have a mobile device running iOS/Android
• Download the app from your mobile device by clicking on the link corresponding to your operating system:
  • iOS version for iPhone, iPad, etc.
  • Android version

Install and open the application.

Then, you have two options to link your Infomaniak accounts to kAuth:

1. Log in from this mobile device (recommended):
   1. Open the kAuth app on your mobile device.
   2. Click on Log in from this mobile device.
   3. Enter the credentials for the Infomaniak account to link and authenticate your connection if necessary (need help?).
   4. Click the Authorize button.
2. Log in from a computer (if you choose this method, you will need a computer connected to the Internet):
   1. Open the kAuth app from a mobile device.
   2. Click on Log in from a computer.
   3. On your computer, open the page manager.infomaniak.com/2fa
      1. if two-step verification is not yet activated: click on Activate and choose kAuth Application.
      2. if two-step verification is already activated: click on Add an option then choose kAuth Application.
   4. On your mobile device, click on Continue.
   5. If necessary, allow kAuth to access your camera (only required to scan the identification QR code).
   6. On your computer, click on Next to display the QR code to scan.
   7. Scan the QR code displayed on the computer.

Save the backup codes

If you have just activated double authentication, the application will automatically display your 10 personal backup codes.

How the app works

When you attempt to log in to your account and after successfully entering your usual password, you receive a push notification on your mobile device asking you to authorize the connection ("YES / NO"), via a notification:

or directly in the app:

If the connection is authorized, the initial page is automatically redirected to the Infomaniak account. You do not need to manually enter a one-time code as with a traditional OTP app or a code sent by SMS.

And without an internet connection?

The notifications push do not work without an internet connection, but kAuth also works without an internet connection and always allows you to display a one-time code in the same way as a OTP traditional:

1. Open kAuth from your mobile device.
2. Click on the relevant Infomaniak account.
3. Copy the one-time code (each code is valid for 30 seconds) on the login page:
   

You can always access your account while traveling or on vacation.

Add additional accounts

kAuth allows you to manage multiple Infomaniak accounts:

1. Open kAuth from your mobile device.
2. Click on the blue button ‍:
   
3. Repeat the steps described above to link the account.

Delete a kAuth account

To delete your Infomaniak identity from the kAuth app, you must disable the kAuth security method from the 2FA section of the Manager.