Use the kAuth mobile app (solution of 2FA)

kAuth is a free mobile application that improves and simplifies the security of Infomaniak accounts protected by two-factor authentication (or dual authentication). This is one of the ways to secure access to your Infomaniak user account.

Preamble

• The two-step validation protects your account and personal data when connecting to Infomaniak tools (manager.infomaniak.com and mail.infomaniak.com) by requesting:
  1. your password
  2. and a second safety method

• The app kAuth are among these methods (learn more about 2FA)

  

Install kAuth app

Prerequisites

• Owning a Infomaniak account (know your ID and password)
• Owning an iOS / Android mobile device
• Download the app from your mobile device by clicking on the link corresponding to your operating system:
  • iOS version for iPhone, iPad, etc.
  • Android version

Install and open the application.

Then there are two possibilities for you to link your Infomaniak accounts to kAuth:

1. Connect from this mobile (recommended):
   1. Open kAuth from your mobile device.
   2. Click on Connect from this mobile.
   3. Enter the Infomaniak account identifiers to link and authenticate your connection if necessary (Need help?).
   4. Click on the button Allow.
2. Connecting from a computer (If you opt for this method, you will need a computer connected to the Internet):
   1. Open kAuth From your motive.
   2. Click on Connecting from a computer.
   3. On your computer, open the page manager.infomaniak.com/2fa
      1. if double authentication is not yet enabled: click on Enable and choose Application kAuth.
      2. if double authentication is already enabled: click on Add Option then choose Application kAuth.
   4. On your mobile, click on Continue.
   5. If necessary, allow kAuth to access your camera (only required to scan the QR identification code).
   6. On your computer, click on Next to display the QR code to scan.
   7. Scan the QR code displayed on the computer.

Save emergency codes

If you just enable double authentication, the application will automatically display your 10 personal emergency codes.

Operation of the app

When you try to log in to your account and after successfully entering your usual password, you receive a push notification on your mobile device that asks you to authorize the connection ("OUI / NON"), by means of a notification:

or directly in the application:

If the connection is allowed, the initial page is automatically redirected to the Infomaniak account. You do not need to manually enter a single-use code such as a traditional OTP application or SMS code.

And without an Internet connection?

Notifications push do not work without internet connection but kAuth also works without internet connection and always allows to display a single-use code in the same way as a traditional OTP application:

1. Open kAuth from your mobile device.
2. Click on the relevant Infomaniak account.
3. Copy the single-use code (each code is valid) 30 seconds) on the login page:
   

This way you can always access your account on the go or on holiday.

Add additional accounts

kAuth can manage several Infomaniak accounts:

1. Open kAuth from your mobile device.
2. Click the blue button ‍:
   
3. Repeat the steps described above to link the account.

Remove an account from kAuth

For delete your Infomaniak identity in kAuth, you must disable the safety method kAuth from the 2FA part of the Manager.