Transfer a website from one hosting to another hosting at Infomaniak

This guide explains how to move an existing website within an Infomaniak Web Hosting to another Infomaniak web hosting.

Preamble

• There are not many turnkey solutions for moving a website.
• Generally speaking, few hosting providers offer the export or import of a complete site with its databases; this is mainly because there are many ways to build a website and just as many languages that are often incompatible with each other.
• However, if the site to be transferred is built with WordPress, check out this other guide for a simplified solution.
• It is also possible to move an entire web hosting (see below).
• For additional help, contact a partner or launch a free request for proposal — also discover the role of the host.

Manual solution: example of website transfer

To do it manually, you need to:

• Retrieve the web data and the associated databases,
• Republish this on a site created on the destination web hosting,
• And if the associated domain name is the same, the first site will need to be deleted or renamed.

Here is an example of how to proceed:

1. Order the other Web Hosting / Cloud Server if you haven't done so yet.
2. Create a "dummy site" on this new hosting (e.g. dev.domain.xyz - see below).
3. Manually copy your data via FTP and MySQL (export / import).
4. Adapt your site if necessary (database address, etc.).
5. Once you are satisfied with the "new site," delete the old one.
6. Change the name of the new site to its real name.

Alternatively, in step 2 above, you can work with the alias www. that you can detach from your current site. The alias www(.domain.xyz) is often set up as an alias for your site, and detaching it allows you to create a site on the other hosting with the name www.domain.xyz (don't forget, in step 6, to add your alias "domain.xyz" without the www to the new site).

Moving entire web hosting accounts

There is an automated way to move an Infomaniak web hosting to:

• An Infomaniak Cloud Server (if the hosting is currently shared or if the hosting is already on Cloud Server)
• Another Infomaniak Organization

A Starter hosting cannot be moved but it can be converted.