Video streaming latency

This guide explains the possible origins of any latency you may observe between the source of a video and its live streaming via the Infomaniak video streaming service.

Availability in Case of...

... rendering on the Manager

Once your encoder is connected to Infomaniak master servers, the stream may undergo several transformations, especially in the case of transcoding or adding a watermark. In these cases, the video must be re-encoded in one or more formats, which requires processing time that inevitably affects the final rendering.

... single-bitrate stream without processing

In this case, the stream is available within just a few seconds.

... transcoded stream or with watermark

This processing takes about 25 seconds for the transformed stream to be visible in the different qualities.

... delay between the source and the rendering to viewers

To avoid micro-cuts during streaming, the video player buffers several seconds of the video. Thus, you may easily notice a delay of 30 to 60 seconds between the original source and the stream rendered to viewers.

To minimize this delay, the only way is to have a single-bitrate stream, without transcoding, without watermark, with a not too high bitrate, and to reduce the buffer as much as possible in the player configuration. Depending on your needs, it is necessary to make a compromise between the immediacy of streaming and the features you want to use to enhance your viewers' experience and customize the branding of your live broadcasts.