Order an SSL EV certificate from Sectorigo

This guide details the conditions and procedure for obtaining a SSL EV certificate from Sectorigo with Infomaniak.

Prerequisites

• Extended validation SSL certificates (EVs) can only be granted to organisations, companies and companies legally registered with a recognized government authority (such as a business register).
  • The DV certificates of Sectionigo and Let's Encrypt are not subject to this constraint.
  • Compare SSL certificates available

Procedure for validation of EV certificates

Obtaining an EV SSL certificate can take up to 24 hours and requires valid information from the customer.

This procedure is Repeated every 12 months, regardless of the duration of the subscription chosen for the EV certificate.

1. Verification of the company's contact details

The data to be added to the certificate must first be verified from an independent source:

• legal or commercial name
• legal form
• the address
• the postal code
• the region / canton / department
• country/country code

Attention:

• The name of the company must correspond exactly to the one entered in the register or the Chamber of Commerce; the order can only be processed if the given name is registered and correctly marked.
• Only the registered legal name or the name of the mark followed by the legal name in parentheses is allowed [example: Commercial name (Legal name)]; for entities without legal name, all trade names may be used.
• It is prohibited to use a postal address.

In view of the above, a new request with correct data in the CSR is sometimes necessary, and Infomaniak may also need your approval to make changes to the information provided during the order.

2. Verification of data in the WHOIS directory

The WHOIS directory displays the information of the owner of a domain name. This data must correspond to the information provided when ordering the SSL EV certificate.

To update the information of a domain in WHOIS:

• If your domain is managed at Infomaniak, be aware of this other guide.
• If your domain is not managed by Infomaniak, contact your host/registrar.

3. Contract & validation for EV certificate

After ordering an EV certificate, the contact person of the company designated on the order will receive an e-mail from the certification authority Sectorigo with the following documents:

• the certificate application form
• the contract of the certificate

These documents are pre-filled and must be validated online by the contact person using an additional code. This will be provided by a sectionigo telephone robot (the telephone number will come from the Netherlands, +31 88 775 77 77 in principle) orally to your number registered with the register or the Chamber of Commerce.

Each certificate application is validated by telephone, including renewals and reissues of multi-domain certificates.

4. Domain verification (for external sites only)

This step checks that you have control of the domain (if it is external to Infomaniak) for which the certificate is requested. The domains of the sites hosted at Infomaniak are automatically validated.

Each (sub) domain must be individually approved using one of the methods described in this other guide.