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Secure an Infomaniak account
This guide explains how to quickly secure your Infomaniak user account in case you suspect hacking, identity theft, password theft, etc.
Prerequisites
Go to the dedicated user profile section:
- Log in to the Infomaniak Manager (manager.infomaniak.com) or Infomaniak Mail (mail.infomaniak.com) from a web browser like Brave or Firefox
- Click on the circular icon with your initials or your avatar in the upper right corner
- Select Manage my profile
Change All Passwords
To follow the assistant for a quick change of the user password and the deactivation of application passwords and tokens (API):
- Click on "Compromised password?" in the Security section
- Enter the current password as well as the new password
- Confirm the new password
- Click the blue button to change the password
- Click the blue button to proceed to the next step
- Click the successive buttons to delete application passwords and tokens (API)
- Click the blue button to proceed to the next step
- Click the blue button to access the verification of your security settings
- Verify your security settings
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