Restore Windows with Acronis from Swiss Backup

This guide details how to restore a computer equipped with Windows using Acronis on Swiss Backup, the backup solution in an independent Swiss cloud.

Prerequisites

• Have a backup of the computer on Swiss Backup (read this guide)
• Read Acronis documentation regarding the restoration of physical machines
• The computer to be restored must be connected to the Internet via Ethernet cable (or WiFi depending on the computer's capabilities)

Restore the backup

To start, from the affected computer or any other machine:

1. Log in to the Acronis Console (acronis.infomaniak.com) — read this guide (click here) if needed
2. Click on Devices in the left sidebar
3. Click the Restore button on your relevant backup plan
4. Click on Other ways to restore at the top of the interface:
   

Navigate through the backed-up files

If necessary, locally or remotely, you can initially just restore the files you need:

1. Click on the Download files button (in the Browse Cloud Storage section)
2. Open the relevant backup
3. Enter the encryption password if required
4. Browse the tree, select your files
   
5. Click Download to get a .zip file containing your selected files

Also, read this guide (click here).

Create a boot disk (on a USB key, for example)

To create a Windows boot disk and enable the restoration of a computer:

1. Click on the Download ISO image button (in the Restore entire machine section)
2. Safely note the code in the form AA11-BB22-CC33 that appears on the screen (more information)
   
3. Use software like Etcher to create a boot disk from the downloaded .iso file

Start the computer from the removable media

Start the computer from this boot disk (by pressing the required key according to your machine: F1, F2, F10, F12, Del, etc.) and then follow these steps:

1. Click on Rescue Media
   
2. Connect the computer via Ethernet (or if necessary configure the Wi-Fi from the link on the right side of the interface if the computer allows it) then click on Manage the device locally
   
3. Click on Restore
   
4. Click on Select data...
   
5. Click on the Browse button
   
6. Under Cloud Storage, click on either:
   1. Log In and use the Acronis credentials (in the form SBA-XXXX-ADMIN) to authenticate (the keyboard is by default in EN-US, make sure to type the password in plain text to check if necessary)
      
   2. OR Use the registration code if you have 2FA enabled, following the proposed procedure (which involves claiming a temporary code (in the form ABCD-ABCD) and then going to the page https://acronis.infomaniak.com/ui/#w=agentRegistration to enter this code once logged into your Acronis account)
      
7. Then click on your Acronis account ID and continue to access the backups (the encryption password will be required if it had been activated - point 12 of this guide)
8. Choose the workstation, the restore point, and the volumes (disks) to restore
   
   Useful information:
   • Use the arrow to the left of the workstation name to display the backups
   • The first table at the top allows you to choose the workstation and backup to restore
   • The second table allows you to choose the content (disks) of the backup to restore
9. Click OK to continue
10. Match the original and destination volumes
    
    Useful information:
    • For each volume or disk of the source backup, click on Required to choose where to restore the data
    • Under Restoration options, it is recommended to check the Automatic restart box
11. Click OK to start the restoration