Understanding the different Swiss Backup identifiers (Sauvezgarde Acronis)

This guide details how to obtain the connection and configuration information of Swiss Backup ( backup with Acronis), the backup solution in an independent Swiss cloud.

It also explains the differences between the passwords at your disposal.

Access to login information

To access information about your connection to Acronis:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned:
   
3. The different information about your device is displayed on the page:
   
   1. User name: SBA-AB123456-ABCDE
   2. Password : *** (read below to manage it)
       

Different passwords

Infomaniak Account

In order to access the management of the Swiss Backup product (Acronis or Cloud storage), you need to connect to Manager Infomaniak: take note of this other guide on this subject.

Acronis backup

In order to establish a connection to the Acronis interface, one password must be generated for the first time when creating a device on the Swiss Backup interface and the activation of the identifier (point 8 at the bottom of the this other guide).

It is not possible to display an already generated password. In case of oblivion, one must generate a new one:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Click on Generate a new password (in the part Acronis backup space) and follow the assistant:
   

Non-Administrative Account

An administrator account may create non-administrative accounts. The reset of a non-admin account password is required on the login page to the Acronis interface and is then offered by email to the user's address:

If no message arrives on the user's email, check that the username is the correct one (sb_12345 may sometimes have been created with a user's name and that's the name you need to specify in order to reset the password).

Acronis encryption

It is recommended to encrypt all backups stored in cloud storage, especially if your company is subject to regulatory compliance. The encryption password is not subject to any requirement of length or complexity.

To enable encryption, specify the encryption parameters when creating a protection plan. Once a protection plan is applied, the encryption parameters cannot be changed.

To use different encryption parameters, create a new protection plan.

Cloud backup

In order to establish a Swift / S3 / FTP/SFTP / etc. connection, a password for this type of backup is generated during the creation of a device on the Swiss Backup interface and the activation of the identifier.