Fix a 502 error on Jelastic Cloud

This guide provides recommendations to follow in case of a 502 error with Jelastic Cloud Infomaniak.

Recommendations in case of a 502 error

Check these points:

1. Check the URL entered in your web browser's address bar.
2. From your Jelastic console, click on the relevant environment, then on the icon "Open in browser":
   
3. Ensure that the environment is not stopped or paused.

If the problem persists:

• Ensure that the SSL certificate is active.
• Check that the called application is working properly.

If these recommendations do not resolve the issue, contact support.