Fixing a 502 Error on Jelastic Cloud

This guide provides recommendations to follow in case of a 502 error with Jelastic Cloud by Infomaniak.

Recommendations in case of a 502 error

Check these points:

1. Check the URL entered in the address bar of your Internet browser
2. From your Jelastic console, click on the relevant environment and then on the "Open in browser" icon:
   
3. Verify that the environment is not stopped or paused

If the problem persists:

• Ensure that the SSL certificate is active
• Check the proper functioning of the application being called

If these recommendations do not help resolve the issue, contact Infomaniak support.