Automatically check Web and Domain Hosting (DNS Diagnostic) links

This guide presents the Diagnosis DNS which makes it possible to verify that the relations between...

• NAME OF FIELD at Infomaniak
  
  and
   
• WEB-BASED ACCOMMODATION at Infomaniak

... are quite correct, so that the traffic Web is heading to the right place.

Preamble

• To check, the tool controls records A, CNAME, etc.
• You will be able to do so. detect and correct certain web issues especially if they are related to DNS (technical information that basically determines where to direct a particular web traffic) by acting at the level of your domain.
• Correction automatic is possible only when the domain name is present on the same Organization as the product to which it is to be attached.
  • If this is not the case then the correction will have to be done manually.

Diagnosis of a DNS problem

To access the DNS diagnosis of your domain name:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Click on Web in the left side menu.
4. Click on Diagnosis DNS in the left side menu:
   
   • If DNS problems are detected, a red display on the table will indicate this:
     1. Correct each error individually by clicking on the action menu to the right of the item concerned...
     2. ...or all the mistakes at once...
     3. ... or if necessary and you are sure of yourself, ignore these warnings.

Be aware of this other guide about this same automatic verification process but for Mail Services.