This guide explains how to create email addresses in bulk instead of adding them one by one within a Service Mail Infomaniak.

Preamble

• To ensure responsible use of the services, a limit of creating a maximum of 50 email addresses per 24-hour period has been established.
• Contact Infomaniak support to lift this restriction.

Create new email addresses in bulk

Prerequisites

• Have a tool that allows you to manage CSV files (format .csv) (such as the Calc spreadsheet from OpenOffice, for example).
• Have a Service Mail on your Manager Infomaniak.
• Have available a quota of free addresses or order more if necessary:
  • Click here to access the management of your product on the Manager Infomaniak (need help?).
  • Click directly on the name assigned to the relevant product.
  • Click on the shopping cart icon at the top:
    

Get the example CSV file

The import process uses a CSV file (format .csv) which, once completed, can be imported to add the addresses to your Service Mail all at once.

To download the CSV file to configure the creation of addresses:

1. Click here to access the management of your product on the Manager Infomaniak (need help?).
2. Click on the chevron ‍ to the right of the blue address creation button.
3. Click on Create multiple email addresses
   
4. Download the proposed template (CSV file in .csv format):
   

Complete the CSV file

The CSV file contains…

1. … a first row with the column title (leave it) indicating what to write in the cells
2. … two lines containing an example (replace these examples):
   

• The first column (A) must contain the desired email address (only the part before the at sign @).
• The second column (B) must contain the password that will be used for the address on the same line (the password must be secure enough for the file import to be accepted).
• The third and fourth columns are optional (you can leave them completely empty) unless you want the address that will be created on Infomaniak to be redirected to another, and in this case:
  • (C): enter the complete destination email address.
  • (D): enter 0 to keep emails after redirection or 1 to delete them.

Import the CSV file

To start importing your CSV file:

1. Once the .csv file is completed, save it in the same format as the provided template.
2. Click on the chevron ‍ to the right of the blue address creation button.
3. Click on Create multiple email addresses.
4. Click on Select a CSV file.
5. Browse your hard drive and select your CSV file.
6. Click on Continue, after a few minutes the email addresses will be added according to the instructions in the imported file: