Transfer web hosting from one Cloud Server to another

This guide explains how to move a Web Hosting (and all the sites it contains) from a Cloud Server to another Managed Cloud Server.

Preamble

• FTP & MySQL
  • When moving from one Cloud Server to another:
    • FTP accesses and databases do not change.
    • Only the supported versions of PHP and MariaDB, as well as the IPv4 and IPv6 addresses of the server, change at the hosting level.
    • Hostnames do not change and are automatically updated to point to new IP addresses.
• Temporary interruption:
  • Accommodation sites will not be available during migration data.
  • This process can take several minutes depending on the number of files to be transferred to the new Cloud Server.
• Possible transition to HTTP/2:
  • The HTTP/2 is active on the new servers.
  • Some directives may be found in the .htaccess file of your server require adaptation.
• Traffic redirection:
  • One proxy is put in place during 7 days to redirect traffic from the old server to the new one.
  • This should therefore be considered during this period, in particular for crons (see below).
• Unmigrated crans:
  • The crons by SSH are not migrated.
  • Files and crons are usually not deleted immediately, which may result in duplicates.
  • Cron management is your responsibility; depending on the progress of your migration, it is up to you to:
    • disable and activate crons via SSH if you have one, in order to avoid any execution conflict,
    • check your crons,
    • make sure they are properly configured on your new Cloud Server.

Move Hosting

Prerequisites

• Both servers must be in the same Organization and be accessible to the user performing the operation.

Once the second Cloud Server is in service:

1. Click here in order to access the management of your Web Hosting on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Click on the button Manage.
4. Click on Move to another server in the menu that appears:
   
5. Choose the desired destination server.
6. Click on Validate.

Adapt DNS area and finish

If your domain names are not managed at Infomaniak or in the same Organization as Cloud Server:

• Adapt recording A of the areas concerned.
  • Any DNS addition/amendment may take up to 48 hours to spread.
  • It is therefore recommended that: not to terminate the former Cloud Server before this deadline.
• Resilience the old Cloud Server if necessary.