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Transfer web hosting from one Cloud Server to another
This guide explains how to move a Web Hosting (and all the sites it contains) from a Cloud Server to another Managed Cloud Server.
If you wish update the current Cloud Server to a new generation server, be aware of this other guide.
Preamble
- FTP & MySQL
- When moving from one Cloud Server to another:
- FTP accesses and databases do not change.
- Only the supported versions of PHP and MariaDB, as well as the IPv4 and IPv6 addresses of the server, change at the hosting level.
- Hostnames do not change and are automatically updated to point to new IP addresses.
- When moving from one Cloud Server to another:
- Temporary interruption:
- Accommodation sites will not be available during migration data.
- This process can take several minutes depending on the number of files to be transferred to the new Cloud Server.
- Possible transition to HTTP/2:
- The HTTP/2 is active on the new servers.
- Some directives may be found in the .htaccess file of your server require adaptation.
- Traffic redirection:
- One proxy is put in place during 7 days to redirect traffic from the old server to the new one.
- This should therefore be considered during this period, in particular for crons (see below).
- Unmigrated crans:
- The crons by SSH are not migrated.
- Files and crons are usually not deleted immediately, which may result in duplicates.
- Cron management is your responsibility; depending on the progress of your migration, it is up to you to:
- disable and activate crons via SSH if you have one, in order to avoid any execution conflict,
- check your crons,
- make sure they are properly configured on your new Cloud Server.
Move Hosting
Prerequisites
- Both servers must be in the same Organization and be accessible to the user performing the operation.
Once the second Cloud Server is in service:
- Click here in order to access the management of your Web Hosting on the Manager Infomaniak (Need help?).
- Click directly on the nameallocated to the product concerned.
- Click on the button Manage.
- Click on Move to another server in the menu that appears:
- Choose the desired destination server.
- Click on Validate.
Adapt DNS area and finish
If your domain names are not managed at Infomaniak or in the same Organization as Cloud Server:
- Adapt recording A of the areas concerned.
- Any DNS addition/amendment may take up to 48 hours to spread.
- It is therefore recommended that: not to terminate the former Cloud Server before this deadline.
- Resilience the old Cloud Server if necessary.
Link to this FAQ: