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Manage login ID to Manager / Mail Infomaniak
This guide explains how to view and change the access identifier to your user account on the Manager, the management interface and dashboard of your Infomaniak products. This same identifier also allows you to log in to Mail Infomaniak and various iOS / Android apps like kDrive, Infomaniak Mail, etc.
See the currently connected identifier
The email address that was used for the current connection is displayed on your user menu + on the profile page:
- Click on the tablet with your initials / avatar at the top right of the Manager Infomaniak to rate the connection identifier in use:
- Click on Manage my profile right below in order to access the management of your profile on the Manager Infomaniak.
- Your current login ID is also displayed on the page reached:
Edit Identifier (Connect e-mail)
Prerequisites
- The access identifier is an email address that must exist and that you must be able to view.
- The new email address will have to be different from theRecovery email address.
- The new email address should not already be used as a login ID on another user account (if not to consider theinvite the Organization to give it all the rights and then to be able to withdraw the old account with the former identifier).
To change your user account ID:
- Click here(or on the tablet with your initials / avatar at the top right of the Manager Infomaniak) in order to " Manage my profile":
- From the box Connection settings, select Edit under your Sign-in email address:
- Enter a new login email address.
- Enter the login password of your Infomaniak account.
- Click on Save:
Link to this FAQ: