Manager / Mail login management

This guide explains how to view and modify the access ID for your user account on the Manager, the management interface and dashboard for your Infomaniak products. This same ID also allows you to log in to Infomaniak Mail and various iOS/Android applications like kDrive, Infomaniak Mail, etc.

View the Currently Connected ID

To go to the user profile section:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) or Infomaniak Mail (mail.infomaniak.com) from a web browser like Brave or Firefox
2. Click on the icon with your initials or your avatar at the top right
3. The current login ID is displayed:
    
   

Modify the ID (Login Email)

Prerequisites

• The access ID is an email address that must exist and be accessible to you
• The new email address must be different from the recovery email address
• The new email address must not already be used as a login ID on another user account (otherwise, consider inviting it first to the client account to grant it all rights and then remove the old account with the old ID)

To modify the ID of your user account:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) or Infomaniak Mail (mail.infomaniak.com) from a web browser like Brave or Firefox
2. Click on the icon with your initials or your avatar at the top right
3. Select Manage My Profile
4. From the Login Settings box, select Edit under your login email address
   
5. Enter a new login email address
6. Enter the login password for your Infomaniak account, then click Save