Delete an Organization

This guide explains how delete an Infomaniak Organization.

Preamble

• The organization must be empty of any product and any user other than yourself.
• This does not will not delete your user account.
• As a reminder, you can create multiple Organisations (i.e. a space to manage your products) and be a user of several of them e.g. to manage different products belonging to several entities. An administrator may delete one of them.

Delete the Organization

Prerequisites

• Resilience of all products present in the Organization.
  • Discontinuation of the services contained in the Organization may take place during the removal steps.
• Pay invoices Unsolved.
  • Invoices already closed can be obtained by e-mail during the deletion steps.
• Remove other users having access to the Organization.
• Remove the money from the Infomaniak prepaid account (be aware of this other guide to the chapter Recover balance).

To delete an Organization you still have access to:

1. Click here in order to access the management of your Organization on the Manager Infomaniak.
2. Check that this is the right Organization.
   • If not switch to another Organization first by going back to the menu and then clicking on the chevron ‍:
     
     
      
3. Click on Delete the Organization:
   
4. Confirm the deletion and/or read the explanations on the screen.