Delete an Organization

This guide explains how to delete an Infomaniak Organization, which must be empty of any products and any users other than yourself, and this will not delete your user account.

As a reminder, you can create multiple Organizations (i.e., a space to manage your products) and be a user of several of them, for example, to manage different products belonging to different entities.
 

Prerequisites

• cancel all products present in the Organization
  • stopping the services contained in the Organization can be done during the Organization deletion steps
• pay any outstanding invoices
  • invoices that have already been paid can be obtained by email during the Organization deletion steps
• remove other users who have access to the Organization
• withdraw any funds that are on the Infomaniak prepaid account

Delete the Organization

To delete an Organization that you still have access to:

1. log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
2. click on Settings in the left sidebar menu
3. click on My Organization
4. click on Delete Organization
   
5. confirm the deletion and/or read the on-screen explanations