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Delete an Organization
This guide explains how delete an Infomaniak Organization.
Preamble
- The organization must be empty of any product and any user other than yourself.
- This does not will not delete your user account.
- As a reminder, you can create multiple Organisations (i.e. a space to manage your products) and be a user of several of them e.g. to manage different products belonging to several entities. An administrator may delete one of them.
Delete the Organization
Prerequisites
- Resilience of all products present in the Organization.
- Discontinuation of the services contained in the Organization may take place during the removal steps.
- Pay invoices Unsolved.
- Invoices already closed can be obtained by e-mail during the deletion steps.
- Remove other users having access to the Organization.
- Remove the money from the Infomaniak prepaid account (be aware of this other guide to the chapter Recover balance).
To delete an Organization you still have access to:
- Click here in order to access the management of your Organization on the Manager Infomaniak.
- Check that this is the right Organization.
- If not switch to another Organization first by going back to the menu and then clicking on the chevron :
- If not switch to another Organization first by going back to the menu and then clicking on the chevron :
- Click on Delete the Organization:
- Confirm the deletion and/or read the explanations on the screen.
If the red link is not displayed, make sure you have complied with all the prerequisites above.
Link to this FAQ: