This guide shows how to create/import/manage contacts in subscriber lists Newsletter Infomaniak.

Preamble

• You must obtain the explicit consent of your recipients via the template double opt-in (The sending of spam and the use of lists of purchased/rented addresses are prohibited).
• Duplicates will be automatically removed.
• Import does not send any message to the added contacts (so read and accept the first point above).

Build a Subscriber List

To access the management of newsletter subscribers:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on Domain Namesallocated to the product concerned.
3. Click on Followers in the left side menu.
4. Click the blue button Add contacts:
   
5. Read and accept the CGUs.
6. Make a choice among the different ways to build up a list of subscribers:
   

A. Import a CSV file (.csv format) or .txt file (predefined format)

The format must be respected (a template to download is available on the page). Maximum size: 300 MB

Once the spreadsheet type document is written, export it to .csv what will create a kind of text document with separators between each information present in the different cells:

Select File .csv from the import interface then click the blue button Import:

The desired field must be assigned to the desired information (information is grouped according to the original columns). It is possible to create fields which would not yet exist (the type of field may be forced to numbers or at a date, boleen, etc.), idem for the group in which to place the imported contacts:

That's it, that's it, that's it, that's it, that's it. Groups or under Followers, your import is visible:

B. Copy-paste the equivalent of a .csv or .txt (predefined format)

The format must be respected, e.g.:

anna.a@domain.xyz,Anna,Alpha,1985-08-20
alfred.a@domain.xyz,Alfred,Alpha
contact@domain.xyz,Support
mail@domain.xyz

Once this information is pasted in the field dedicated to this purpose, click the blue button Continue The sequence is identical to point A above.

C. Filling with an individual contact form

Import contacts one after the other using the proposed form. Add fields free (the type of field may be forced to digits or to a date, bolean, etc.) and groups, which will all be available for the following additions (except in the example animation below since it loops on a single first addition):

D. Automatic import from other Infomaniak tools

Import contacts of your Address books Infomaniak and the tool of Infomaniak ticket office if available (with the possibility to import only users who have specified that they want to receive a Newsletter).

Edit a subscriber's card

To edit the information about your subscribers:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on Domain Namesallocated to the product concerned.
3. Click on Followers in the left side menu.
4. Click on the subscriber whose details you wish to edit:
   
5. Click on Edit:
   
6. Edit the information (only the email address cannot be changed):
   
   1. If you want to add a new field, you have to add it globally by going back to the menu Followers.
   2. Click on the tab Fields.
   3. Click on Create a field.
      
   4. The subscriber's card can now be edited at the level of this new field:
      

Remove Subscribers

To remove subscribers from the Newsletter:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on Domain Namesallocated to the product concerned.
3. Click on Followers in the left side menu.
4. Click for search or filter a type of subscriber if necessary.
5. Click on the box for select one or more subscribers.
6. Click on Delete:
   
    
7. Confirm Removal

You can also click on Unsubscribe for Remove so that contacts are always on the list. To review them, you will need to change the default filtering on the array, and choose Unregistered:

Forget a subscriber

On a subscriber's card (see point 4 above, click on the subscriber whose details you wish to edit) you can:

• Forget
  • Subscriber will be deleted from all your lists.
  • All information will be completely erased in 30 days.
  • The data will not be recoverable.
• Remove
  • The subscriber will be deleted from all your lists; however, the information will be kept in case it re-subscribes to a list.
     

Export Subscribers

To export the list of subscribers to the Newsletter, in format .csv and according to selected criteria:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on Domain Namesallocated to the product concerned.
3. Click on Followers in the left side menu.
4. Click for search or filter a type of subscriber if necessary.
5. Click on the box for select one or more subscribers.
6. Click on Export:
   ‍‍
7. Click the blue button once the export has been prepared to download the data to a CSV file (format .csv).

The file contains these columns:

• Email
• Status
• Sent
• Opens
• Clicks
• Subscription Date
• firstname
• Lastname
• ip register
• then free fields (text, number, date, etc.) created manually...