Resolve an incoming spam problem

This guide explains how to activate incoming mail filtering, automatically categorize advertising messages, and report certain fraudulent messages to reduce spam on an email address managed by Infomaniak.

Infomaniak Anti-Spam Solutions Guide

Automatic Filtering Methods

• use the Spam folder by activating the spam filter: read this guide
• use the Promotions and Social networks folders by activating the advertising & social networks filter: read this guide

Manual Methods

• report an incoming message not detected as spam (advertisement / unsolicited contact): read this guide
• report an incoming message not detected as phishing (scam / misleading fake email): read this guide
• block or allow specific email addresses or even entire domains: read this guide
• set up your own incoming mail sorting and classification filters (Sieve): read this guide ↳ this will allow you to filter messages addressed to a temporary alias that you can create to protect yourself during new registrations on the Internet, for example: read this guide

If you are facing a wave of spam or unusual messages, perform these few checks (click here).

If your own messages are often mistakenly classified as spam, perform these few checks (click here).